We have a strong governance structure which ensures timely delivery of our dual mandate, and the success of all fundamental operational and strategic purposes. It also establishes an actionable strategy for the sustainability of the company.
The governance structure is made up of three key classifications: strategic, tactical and operational, which are broken down into shareholders, the board of directors, board committees, executive committee and sub-committees.
Read more about our approach to governance, here.
As an organisation operating within the short-term insurance sector, Sasria is required to comply with the Protection of Personal Information Act 4 of 2013 (POPI). The Act requires that stakeholders are informed of how and where their personal information will be utilised.
Sasria is committed to ensuring that stakeholder personal information is treated securely and confidentially.
Ethics Management Policy
The purpose of this policy is to provide understanding of the corporate values and principles set out by the Board of Sasria in relation to ensuring that the ethical standards guiding the company’s relationships with internal and external stakeholders are clearly defined.
Fraud Prevention and Whistle Blowing Policy
The purpose of this policy is to foster a culture of honesty and integrity through putting together preventative and detective measures against internal and external fraud. This policy also sets out to illustrate the process of disclosing fraudulent activities both the staff as well as other stakeholders.
Complaints Management Policy
Sasria values the support of its clients and places a strong emphasis on the maintenance of that relationship. Great care has been taken to ensure that complaints are used as a tool to improve the business for the benefit of both Sasria and its stakeholders.
Conflict of Interest Management Policy
The policy is aimed at assisting Sasria, the board, managing executives and employees to identify and declare potential or actual conflicts of interest and to illustrate how to manage same.
Information and Records Management Policy
This policy sets out to facilitate the management of records in an accountable, effective and efficient manner. This is done through a records management programme that considers related objectives such as orderly classification of records, retention and disposal, accessibility, security and confidentiality, training performance and quality management.